Typically about 7-10 days depending on my workload. But I can almost always accommodate other timelines.

No worries. If at all possible, I always try to accommodate rushed orders. Call me asap to make a request. Please note that rushed orders under 72hrs are subject to a 25% surcharge and orders under 24hrs have a 40% surcharge.

Please call ahead if you know you will be late and keep me up to date on ETA so I can communicate with clients coming after you.

Yes, appointments are mandatory. I do not accept walk-ins in the atelier.

Please send a request via the contact form and let me know what times would work for you.

The atelier is located in the Schildersstraat. Exact address will be given in your confirmation email!

Street parking is scarce, but possible. There is also paid parking under the Delhaize Hippodroom or at Q-Park Kooldok.

I know. That sucks. Unfortunately the garment industry has set an unreasonable standard as to what quality labor is worth. Start supporting ethical labor and I promise I won’t rip you off.

Every item of clothing is different and every alteration is different. I might come up with different solutions once I see the item and I don’t want to promise a price I can’t honor.

You can pay by cash, bank transfer, payconiq or paypal.

Usually payment is simply requested upon pick up. For larger payments (bridal), I request a 40% downpayment.

Generally, I do. I am bound by what my machines can handle, but usually, leather is no problem. Send a picture of your item before you come if you want to make sure.

The most terrifying words to hear. If for any reason your item did not come out as expected, I will do my utmost to make you happy again. No questions.

FAQs